TERMS OF PURCHASE

 

Art. 1 – General provisions

1. The user navigating in this area accesses Quasar E-Commerce, accessible via the url https://ecommerce.quasarinstitute.it. Browsing and transmitting a purchase order on the website implies acceptance of the Conditions and Data Protection Policies adopted by the website indicated hereinafter.

2. These General Conditions of Sales apply to the sales of products with exclusive reference to purchases made on the website in accordance with the provisions of Part II, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by

Company: Quasar Progetto S.R.L.
Headquarters: Via Crescenzio 17 / A 00193 Rome – Italy
VAT number: IT04095221000
Registered in the REA, number 729012

3. The user is required, before accessing the products provided by the website, to read these General Conditions of sales which are generally and unequivocally accepted at the time of purchase.

4. The user is invited to download and print a copy of the purchase form and these General Conditions of Sales, the terms of which Quasar E-Commerce reserves the right to change unilaterally and without notice.

5. You can use the website and then access products supplied by it and purchase these in the following languages:

Italian
English

Art. 2 – Object

1. These General Conditions of Sales govern the offer, forwarding and acceptance of purchase orders for products available on Quasar  E-Commerce and do not, however, regulate the supply of services or the sale of products by subjects other than the seller who are present on the same site through links, banners or other hypertext links.

2. Before placing orders and purchasing products and services from different parties, we recommend that you check their conditions of sales.

Art. 3 – Conclusion of the contract

1. To conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.

2. It contains the link to the General Conditions of Sales, the images of each product and the relative price, the methods of payment that can be used, the delivery methods of the purchased products and the relative shipping and delivery costs, a link to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.

3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sales including the information on the right of withdrawal and the processing of personal data.

4. The contract is concluded when the seller receives the form filled in by the user, after verifying the correctness of the data contained therein.

5. The user will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will be done by clicking on the “Proceed with the Order” button at the end of the guided process.

6. Once the contract is concluded, the seller takes charge of the order for its fulfillment.

Art. 4 – Availability of products

1. Products availability refers to actual availability at the time the user places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence on the website of multiple users, the products could be sold to other customers before the order is confirmed.

2. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically rectified with the elimination of the unavailable product and the user will be immediately informed by e-mail

3. If the user requests the cancellation of the order, by terminating the contract, Quasar E-Commerce will refund the amount paid within 30 days from the moment in which Quasar E-Commerce became aware of the buyer’s decision to terminate the contract.

Art. 5 – Products offered

1. Quasar E-Commerce trades

Books
Gadgets
Design objects and furnishing accessories

2. The offer is detailed on our website at the link: https://ecommerce.quasarinstitute.it/

Art. 6 – Methods of payment and prices

1. The price of the products will be that indicated from time to time on the website, except where there is an obvious error.

2. In the case of an error, Quasar  E-Commerce will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there will be no obligation for Quasar E-Commerce to supply what is sold at the lower price incorrectly indicated.

3. Website prices include VAT and do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which order confirmation has already been sent.

4. Once the desired products have been selected, they will be added to the cart. It will be necessary to follow the purchase instructions, entering or verifying the information requested in each step of the process. The order details can be changed before payment

5. Payment can be made with:

Credit Cards (Visa, Mastercard, American Express), Debit Cards (Visa, Mastercard Debit); Paypal.

Art. 7 – Delivery

1. Quasar E-Commerce carries out shipments throughout the Italian territory, excluding the state of Vatican City and the Republic of San Marino.

2. Quasar  E-Commerce will make its deliveries both to the address provided by the user and to the collection points indicated at the time of purchase.

3. Delivery is generally made within one week, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within a maximum period of thirty days from the date of confirmation.

4. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.

5. If you are unable to be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date.

6. If the delivery cannot take place for reasons not attributable to Quasar E-commerce after thirty days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

7. As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 30 days from the date of termination of the contract. The freight charges resulting from the termination of the contract may have additional costs that will be bear by the buyer.

8. Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed.

Art. 8 – Transfer of risk

1. The risks relating to the products will be bear by the buyer from the time of delivery. The ownership of the products is considered acquired as soon as full payment of all amounts due in relation to the same, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.

Art. 9 – Warranty and commercial compliance

1. The seller is responsible for any defect in the products offered on the website, including the non-conformity of the items with the products ordered, pursuant to the provisions of Italian law.

2. If the buyer has entered into the contract as a consumer or any natural person who acts on the website for purposes unrelated to any business or professional activity carried out, this guarantee is valid provided that the defect occurs within 24 months from delivery date of the products; that the buyer submits a formal complaint regarding defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the return form is correctly filled in and requested from the address information@quasarinstitute.it

3. In the event of non-compliance, the user who entered into the contract as a consumer will have the right to obtain the restoration of the conformity of the products free of charge, by repair or replacement, or to obtain an appropriate price reduction or the resolution of the contract relating to the disputed goods and the consequent refund of the price.

Art. 10 – Withdrawal

1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days pursuant to art. 7 of Legislative Decree 206/2005 starting from the date of receipt of the products.

2. In the case of multiple purchases made by the buyer with a single order and delivered separately, the term of 30 days starts from the date of receipt of the last product.

3. The user who intends to exercise the right of withdrawal must notify Quasar E-Commerce by means of an explicit declaration, which can be sent by registered letter with return receipt to the address:

Quasar Progetto Srl
Via Crescenzio 17 / A
00193 Rome
Italy

The user may also indicate the will to withdraw, indicating the order number and user name, to:

information@quasarinstitute.it

4. The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014. obligatory.

5. The goods can be returned to any point of sale or collection in Italy, as indicated on the web page at the time of purchase.

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 30 days, including any shipping costs.

7. As required by art. Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the reimbursement until receipt of the goods or until the buyer demonstrates that he has returned the goods.

8. The right of withdrawal will not apply in the event that E-Commerce Quasar services and products are included in the categories of art. 59 of Legislative Decree 206/2005.

9. The site will reimburse using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the user intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for making the refund.

8. The right of withdrawal will not apply in the event that E-Commerce Quasar services and products are included in the categories of art. 59 of Legislative Decree 206/2005.

9. The site will reimburse using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the user intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for making the refund.

Art. 11 – Data processing

1. The buyer’s data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

Art. 12 – Contacts

1. Any request for information can be sent by e-mail to the following address informazioni@quasarinstitute.it, by telephone to the following telephone number: 068557078, and by post to the following address:

Quasar Progetto Srl
Via Crescenzio 17 / A
00193 Rome
Italy

Art. 13 – Applicable law and Jurisdiction

1. These General Conditions of Sales are governed by Italian laws and interpreted according to them, without prejudice to any other prevailing imperative rule of the buyer’s country of habitual residence. Consequently, the interpretation, execution and termination of the General Conditions of Sales are subject exclusively to Italian law.

2. Any disputes relating to and / or consequent to the same must be resolved exclusively by the Italian judicial authorities. In particular, if the user holds the status of Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 17/05/2021.